For 71-year-old Trish, quality home care equates to quality of life.
“Things have gotten a lot easier now I can choose who comes to look after me and what jobs I need done”, she said from her home in Sydney’s North.
“It’s made life better”.
Trish is one of the thousands of Australians taking advantage of new bespoke, self-managed home care packages.
“Not everyone knows you can do that, even some of my friends”, she said.
Self-managed packages, known officially as “Consumer Directed Care” allows elderly Australians to pick individual services and service providers to create a specific care package for their needs.
Born from the “Living Longer, Living Better” review from 2012, the option has only been available since 2017.
The federal government launched the program promising to “choice and control” of the care they are provided.
“These are people who are more than capable of deciding what they need,” Peter Scutt, CEO of Mable Technologies said.
Mable provides services for Trish and many other elderly Australians through an online platform linking service providers with those in need.
“I now know who is coming to the door every time”, Trish said.
“They also know me and that’s really important as well.”
Services provided are varied.
Trish utilises medical and clinical carers as well as support for domestic and day-to-day chores from professionals in her area.
But the vast majority of Australians are still getting care through a generic program.
Mr Scutt started the Mable program after caring for his own parents and struggling with one-size-fits-all models.
“My Dad wanted to build a relationship with his carer but that wasn’t always possible,” he said.
“With our program, it is.
“Our system may not be the best choice for all recipients, but it does provide choice.”